10% off every purchase - Bronze ($500 - $1,499  in accumulative purchases)

15% off every purchase - Silver ($1,500 - $2,499 in accumulative purchases)

20% off every purchase - Gold ($2,500 - $4,999 in accumulative purchases)

25% off every purchase - Platinum ($5,000 - $7,499 in accumulative purchases)

30% off every purchase - Titanium ($7,500 - $9,999 in accumulative purchases)

35% off every purchase - Diamond ($10,000 + in accumulative purchases)

Please Note: Loyalty rewards codes are not transferable nor are they allowed to be shared with others. THESE CODES PROVIDE MEMBERS WITH SAVINGS THAT NEVER EXPIRE. Hence, we want to ensure that our loyal customers are being rewarded and ask that codes which are provided are never shared. To ensure that the loyalty program is not abused, we will be auditing any and all purchases. Any purchases made using a loyalty rewards code which does not belong to that person will result in that code to be immediately deactivated. Additionally, any previously earned discounts will be zeroed out, requiring that person to start over from the beginning. ---RULES ARE SUBJECT TO CHANGE WITHOUT NOTICE.---

Frequently Asked Questions

1.     How do I sign up?

        After you make your first purchase, you will be automatically enrolled into the Questhaven Loyalty Program.

2.     How much does it cost to join?

        It’s Free!

3.     Are there any blackout dates?

        Nope, Never, None!

4.     Can I keep track of my total purchases?

        Yes! To do so, simply create a customer account during checkout. All purchases can then be tracked by logging into your            
        customer account which shows the total amount spent. Customer accounts can be accessed by clicking on the link "My             
        Account" which is featured in the top right hand corner of our website. For customers who did not sign up for an account at checkout,         email us at info@questhavenfashions.com where we can send you an invite to create an account.

5.     When I have reached the maximum 35% discount, how long can I use it for?

        Forever and ever.

6.     Can I share my discount?

        No! Absolutely not. We track all purchases to ensure that the savings are passed on ONLY to our loyal rewards members.

7.     Will my initial purchase be credited to the amount in my loyalty rewards account?

        Yes, the very first transaction is counted as part of your total order history.

8.     Will I have to make my purchases in a specified period of time or is it cumulative?

        No, there is no reset period. The amount you spend rolls over annually and is based on the grand total spent,
        regardless of how long you have been a member.

9.     What happens if I lose my loyalty rewards code?

        If you have lost your loyalty rewards code, we can reissue you the same code provided that the code has NOT been shared or
        compromised. Send an email to info@questhavenfashions.com and we will get back to you within 1 to 2 business
        days.

10.     What happens if my code is stolen?

        If your code is shared, stolen or used by someone else, your code will be discontinued and a new one will be
        reissued, forcing you to start over. In short, your code is private and should be considered sensitive information.

11.  How do I know when I qualify for the next discount tier?

       When you have satisfied the total purchase requirements to move up to the next discount tier, we will notify you via 
       email that your new discount is activated.

12.  Will returns be subtracted from my loyalty rewards account total?

       Yes

13. Can loyalty rewards be combined with sales promotions and/or other discounts?

      No. Promo codes and loyalty rewards codes cannot be combined. Only one code can be used on each purchase. The discount 
      amount that is greater can be used, i.e., either the sales promotion discount or loyalty rewards discount.